Refund and Returns Policy – IPTV Kemo

Effective Date: 31-01-2025

At IPTV Kemo, we strive to provide high-quality IPTV services to our customers. Please read our Refund and Returns Policy carefully before making a purchase.

1. No Refund Policy

Due to the nature of digital services, all sales are final, and we do not offer refunds once a subscription has been activated. This policy applies to all subscription plans and payment methods.

2. Exceptions for Refunds

Refunds may be granted under the following circumstances:

If the service fails to activate within 24 hours of payment confirmation and our support team is unable to resolve the issue.
If IPTV Kemo is unable to provide the service due to unforeseen technical limitations.
If a duplicate payment was made for the same subscription period.

3. Trial and Testing

IPTV Kemo may offer trial periods for users to test the service before making a purchase.
It is the customer’s responsibility to utilize available trials before committing to a subscription.

4. Service Issues and Troubleshooting

If you experience technical difficulties, please contact our support team immediately for assistance.
Refunds will not be issued due to minor service interruptions, buffering, or user-related technical issues.

5. Subscription Cancellations

Users may cancel their subscriptions at any time, but no refunds will be issued for the remaining period of an active subscription.
Cancellations must be made before the next billing cycle to avoid automatic renewal charges.

6. Chargebacks and Disputes

Initiating a chargeback without contacting our support team may result in permanent account suspension.
If you believe you were incorrectly charged, please reach out to us for resolution before filing a dispute.

7. Changes to This Policy

IPTV Kemo reserves the right to update this Refund and Returns Policy at any time. Any changes will be posted on our website with the updated effective date.

8. Contact Us

For any questions regarding our refund policy, please contact us at:

📧 Email: support@iptv-kemo.us

By subscribing to IPTV Kemo, you acknowledge and agree to this Refund and Returns Policy.